Accessibility (ADA) Information
The following information should answer questions regarding accessibility at Electric Forest Festival.
If you have any additional questions, by all means contact us via email at email@example.com.
EFF takes place on a gorgeous site. As in any outdoor setting you will encounter various types of terrain. At EFF that includes sandy pathways, dirt roads, grassy fields, and of course the incredible Electric Forest. It is reasonably flat with a few small rolling hills. From Accessible Camping to the closest stage is about 150 yards, and to the farthest stage is about half of a mile. Understand EFF is a large site. Please, plan accordingly as there are some distances to be covered to get to all of the areas and stages on the site, and as with any outdoor setting, rain can impact the conditions.
Access Tent hours are from 11 am until 11 pm.
The Access Tent is where guests with disabilities can come to get information and request services. It will be located within the Accessible Camping area. This is also the designated area for recharging wheelchairs, scooters, and other medical devices. Remember, guests use this power at their own risk, and Electric Forest Festival is not responsible for any personal equipment.
ENTERING THE FESTIVAL
For cars: All disabled patrons will enter at the south entrance off Winston Road. We allow one companion car only. Companion car must be in line together. No spaces are saved for a later arrival.
For RV’s: All disabled patrons will use the RV gate at the south entrance off Winston Road.
Entrance into the Accessible Camping area is gained with a valid, GA Weekend Camping Wristband, in addition to having a current, state issued disabled license plate, hang tag or placard.
ACCESSIBLE RV CAMPING
To camp in the Accessible RV area, you will need to purchase a GA RV add on. The closest section of the GA RV Parking area will be designated as Accessible RV Parking. Show your state-issued disabled license plate, hang tag or placard at the gate and you will be directed to Accessible RV camping. Please note: there are no hookups in this area. Please go to RV options on the website so you understand the rules and guidelines on RV camping.
ACCESSIBLE VIEWING PLATFORMS
Electric Forest Festival will provide elevated Accessible Viewing Platforms at the Ranch Arena, the Sherwood Court and Tripolee stages. These accessible viewing platforms are for guests who use wheelchairs, have significant mobility disabilities, or who have difficulty standing for long periods of time. Staff will manage the viewing platform accordingly to make sure all patrons are comfortable during busy times.
Golf carts operate each day when the gates open until 3am. Golf carts will be available to transport patrons with mobility impairments. Golf carts travel to and from Accessible Camping and the viewing platforms. Pick-up and drop-off points for golf cart transportation include the Access Tent in the Accessible Camping area and/or any of the Accessible Viewing platforms. Any additional rules and guidelines, for golf cart transportation will be distributed on-site for patrons who might require this service.
There will be accessible porta-johns in the Accessible Camping area, and near the Accessible Viewing Platforms. There will be other accessible porta-johns in key areas throughout the festival grounds.
There will be accessible showers. Come to the Access Tent for more information and location.
POWERED MOBILITY DEVICES
Guests with mobility disabilities are welcome to use motorized wheelchairs and three or four wheeled scooters at Electric Forest Festival. For safety reasons, guests may NOT use golf carts, all-terrain vehicles, two wheeled scooters or motorbikes, either in the venue itself, or in the parking and camping areas.
Prescriptions must have a prescription label. Photo ID must match the prescription label. For the safety of our staff please dispose of all medical waste/syringes in the proper receptacles in our medical tents. Guests needing a cool place to store their medicines can contact firstname.lastname@example.org to make those arrangements.
SPECIAL DIETARY NEEDS
If a patron has special medical dietary restrictions, a personal amount of food will be allowed in if accompanied by a doctor’s note. Please contact email@example.com with any questions or concerns.
Please make your requests as early as possible, preferably prior to May 1, 2018. Send request to firstname.lastname@example.org
ADDITIONAL AUXILIARY AIDS AND SERVICES
For any other requests or questions regarding auxiliary aids and/or services not covered in the paragraphs above, please email us at email@example.com.
SERVICE ANIMALS – DEFINITION, POLICIES, & PROCEDURES
Electric Forest welcomes and supports the rights and attendance of all persons with disabilities that rely on the special skills of a trained service animal.
What we DO NOT support, nor will tolerate, are pets being misrepresented by their owners as service animals, when in fact they are not. So please, don’t do it. Leave your pet at home. We mean it!
SERVICE ANIMAL DEFINITION
A ‘service animal’ means “any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability. The work or tasks performed by a service animal must be directly related to the handler’s disability.”
Emotional support or comfort animals are not considered service animals under the ADA and therefore are not allowed at Electric Forest.
Please note that all service dogs, including those from out of state are subject to local dog ordinances, which includes a valid rabies certificate.
SERVICE ANIMAL POLICIES
For our patrons with disabilities who wish to bring their legitimate service animal to Electric Forest, we ask that you review and follow the policies outlined below:
- Service animals must be accompanied by the handler with the disability at all times.
- Service animals must be under the control and supervision of their handler at all times.
- Service animals are not permitted to be left in camp unattended under any circumstances.
- Handlers are required to be prepared for, and clean-up after, their animals at all times.
- We reserve the right to remove and/or refuse access to any service animal from the campgrounds or venues if that animal is deemed to be a health or safety threat to festival patrons, staff, or other service animals, or in violation of these policies.
- All service animals must be credentialed by the Electric Forest staff (see the procedures below).
SERVICE ANIMAL PROCEDURES
All patrons with disabilities attending Electric Forest this year with a service animal will need to have that animal credentialed by Electric Forest staff before entering the main gate. This process will be performed quickly and respectfully by our Accessibility Staff.
What will you need to do? It’s easy. Once you arrive at Electric Forest, come to the Access Tent in the front of the Accessible Camping area. Staff will speak with you, record your contact information, and provide a collar tag for your service animal. Then you are good to go! Security/Staff will be on the lookout this year for all animals to have a properly credentialed Electric Forest collar tag.
Remember, Service animals are allowed, all other dogs are not!